Returns

• All custom products & commission paint jobs from Crasheur Customs are made to order. Custom Ordered Products such as Custom Pivot Bindings and DIN Windows ARE NOT eligible for returns or refunds. Included in the final price is a sourcing fee for ski equipment. Upon disassembly for customization all manufacture warranty is voided.
• If you are unsatisfied with an item purchased (non-custom products) from crasheur.com, we accept returns/exchanges within 30 days of purchase, provided that the item has not been used and the original products are packaged how they were received.
• Please contact us at returns@crasheur.com to receive full instructions before returning your product back to us. You can expect a full refund on product(s) purchased minus a 3% credit card fee. Customers are responsible for shipping costs unless the product is defective or there was an error in the original shipment.
• Returns will be refunded to your credit card within 7 to 14 days from the day we receive the returned gear. In some cases, it may take an additional 2 weeks to be visible on your credit card statement.

We recommend using a carrier that can provide you with tracking information to assist with a faster return.

If you have any questions do not hesitate to contact us at crasheurcustoms@gmail.com

Warranty & Legal Details

We ski hard and want the best performance of our equipment while also having the style we want. Due to the customization process all products must be dis-assembled to obtain our standards of paint production and best quality finish. Due to this process all ski bindings are void of any manufacture warranty from Look Pivot & Group Rossignol USA.

Legal Disclaimer:

By purchasing custom-painted equipment from Crasheur Customs LLC, you acknowledge and agree to the following terms:

1. Warranty Voidance: The process of customization requires disassembly of the original product. As a result, any and all manufacturer and seller warranties on the product are immediately voided.
2. Customized Equipment: The customized products you receive are considered unique, one-of-a-kind art pieces. Due to the nature of customization, these products may have altered physical or functional characteristics from the original product.
3. Assumption of Risk: By using customized equipment, you assume full responsibility for any and all risks associated with the use of the product, including, but not limited to, any changes in performance, durability, or safety. Crasheur Customs LLC shall not be liable for any damage, injury, or loss arising from the use of customized equipment.
4. No Liability: Crasheur Customs LLC expressly disclaims any liability for direct, indirect, incidental, or consequential damages that may result from the use of customized products.
5. Acceptance of Terms: By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree to these terms, please do not proceed with the purchase.

Integration of any Crasheur Customs Product with a LOOK® PIVOT™ binding will void any warranty or manufacturer’s or seller’s liability on the part of Group Rossignol USA, Inc. or Look Fixations SAS. Any such recourse shall be directed to Crasheur Customs LLC. LOOK® and PIVOT™ are trademarks owned and/or licensed by Group Rossignol USA, Inc. or Look Fixations SAS. Crasheur Customs has no affiliation with these companies.

If a problem arises with the equipment please contact us at crasheurcustoms@gmail.com and we'll do our best to get you back out there.

 

We recommend using a carrier that can provide you with tracking information to assist with a faster return.

If you have any questions do not hesitate to contact us at crasheurcustoms@gmail.com